Golang Job: Lightstep - Staff Software Engineer (Time to Value

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Lightstep enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features. We continue to grow our talented, low-ego, team! We believe that we should always align our actions toward a common purpose, that trust is paramount and must be cultivated, that the most valuable team members multiply rather than add, and that we shouldn’t take ourselves too seriously (except when we’re writing way-too-long sentences about our values). We believe that assembling and retaining an inclusive and diverse team is the best way to grow a successful company.

We created Lightstep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), Lightstep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.

As a Staff Software Engineer on the Time to Value team, you’ll play a pivotal role in shaping new product offerings and scaling a sophisticated system, while working closely with our other engineers. We're looking for someone excited to join a growing team that writes efficient, maintainable code for a standout product used every day by engineers at Lyft, Twilio, and more.

We care deeply about building long term careers and offer opportunities for Software Engineers to grow towards project leadership, engineering management, or other roles in our developing business. In addition, we highly encourage (and have frequently supported) our engineers who give talks at conferences, organize local events, and mentor developing engineers.

You’d be a great addition if…

• You have 6+ years of experience with GoLang (Go) or a similar language
• You enjoy digging deep into fundamentally challenging CS and engineering problems.
• You’re motivated by high-impact projects, whether they’re open-ended questions or immediate practical needs, that drive a business's bottom line.
• You value EQ as much as, if not more than, IQ in your teammates.
• You'd enjoy working on a cross-functional team alongside designers, DevOps, UI engineers, and product managers.
• You’ve worked on large-scale distributed systems, security, performance, and/or microservice-based architectures.
• You're excited to work on a tool that other developers rely on for their 5 9's and firefighting!

Bonus points if…

• You've developed in, or look forward to, learning Go.
• You've held a tech lead position in the past and enjoy coordinating with others to ensure complex engineering projects are done well.
• You have experience working with large data sets.
• You have experience with microservices and distributed systems.
• You have experience outside of engineering: marketing, sales, design, management, etc.
• You contribute to open source projects, enjoy giving talks, and/or do community-building work.
• You have mentored more junior engineers, interns, or teammates in a lasting and impactful manner.

#lscareers

FD21

For positions in the Bay Area, we offer a base pay of $152,000 - $266,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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